No More Early Check Outs: A Case Study with the Byrd Hotel Group

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  • Hotel group in the Phoenix, AZ area was experiencing daily internet downtime, resulting in a constant loss of customers and poor reviews
  • Visitors would check out early because of internet issues
  • Needed consistent monitoring and support
  • Required new routers and access points

Copper State Solution:

  • Replaced all old equipment, including routers and access points
  • Installed a new system
  • Took control of system monitoring


  • The Byrd Hotel Group now receives full bandwidth from its internet connection
  • With reliable internet connectivity, customers fulfill their stays
  • Proactive monitoring means hotel staff can rest easy knowing the internet will stay up, and the network stays secure

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