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We are excited to announce that the team at Copper State Communications has joined the BlackPoint IT Services organization, headquartered in Seattle, WA. We are looking forward to continuing to deliver superior customer service, products, and services to our clients and being able to leverage BlackPoint’s extensive managed services background and Microsoft Gold partnership.

Making Moves, Adds, and Changes Happen: A Case Study with Southern Arizona Ophthalmology

Download a PDF version of this case study.

Challenges:

  • Southern AZ Ophthalmology was a one-man IT show unequipped to handle moves, adds, and changes
  • A planned office move presented an opportunity for both hardware and software upgrades
  • The doctor doubling as the IT department lacked necessary IT expertise to handle the transition

Copper State Solution:

  • Managed the entire moves, adds, and changes process
  • Helped move office locations and made all necessary upgrades
  • Developed and installed an entire technology plan for the new office
  • Set up a firewall along with antivirus systems and other security measures to keep the business HIPAA-compliant

Results:

  • New wired connections help the business handle crucial work such as imaging transfers while also better handling cloud backup systems
  • A secondary internet connection was established that will activate automatically if the primary connection fails
  • The office move was a success, and all necessary hardware and software updates were made without issue

Contact Us To Learn More