Finding a Partner You Can Trust: A Case Study with MJS Designs
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Challenges:
- Electronics manufacturing services provider had outgrown the smaller IT companies
- Needed 24/7 support
- Required a help desk to answer low-level technical questions
- Wanted a partner with a similar business philosophy
Copper State Solution:
- Performed complete diagnostics on MJS’s entire IT system
- Determined weak points
- Stabilized the network
- Revamped the network configuration
- Gradually upgraded MJS’s hardware
Results:
- 520+ hours saved each year that MJS can now redirect to its core business
- The business is run without having to deal with time-consuming IT fixes, email outages, or subpar support
- The network rarely has issues thanks to Copper State’s proactive monitoring
- MJS now enjoys a worry-free IT environment