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We are excited to announce that the team at Copper State Communications has joined the BlackPoint IT Services organization, headquartered in Seattle, WA. We are looking forward to continuing to deliver superior customer service, products, and services to our clients and being able to leverage BlackPoint’s extensive managed services background and Microsoft Gold partnership.

Finding a Partner You Can Trust: A Case Study with MJS Designs

Download a PDF version of this case study.

Challenges:

  • Electronics manufacturing services provider had outgrown the smaller IT companies
  • Needed 24/7 support
  • Required a help desk to answer low-level technical questions
  • Wanted a partner with a similar business philosophy

Copper State Solution:

  • Performed complete diagnostics on MJS’s entire IT system
  • Determined weak points
  • Stabilized the network
  • Revamped the network configuration
  • Gradually upgraded MJS’s hardware

Results:

  • 520+ hours saved each year that MJS can now redirect to its core business
  • The business is run without having to deal with time-consuming IT fixes, email outages, or subpar support
  • The network rarely has issues thanks to Copper State’s proactive monitoring
  • MJS now enjoys a worry-free IT environment

Contact Us To Learn More