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We are excited to announce that the team at Copper State Communications has joined the BlackPoint IT Services organization, headquartered in Seattle, WA. We are looking forward to continuing to deliver superior customer service, products, and services to our clients and being able to leverage BlackPoint’s extensive managed services background and Microsoft Gold partnership.

Finding a Partner You Can Trust: A Case Study With Just Tape and Adhesives

Download a PDF version of this case study.

Challenges:

  • Adhesive provider based in Morgan Hill, CA had to remain connected with their primary receptionist who moved to the company’s secondary location
  • Their phone system wasn’t equipped to handle multiple locations
  • Required move from their legacy phone system in order to transfer calls between offices smoothly
  • Needed flexibility to customize phone setups and check voicemail

Copper State Solution:

  • Set up hosted phone system software and customized software to meet business needs
  • Provided phones, routers, and networking gear
  • Installed modern software, allowing access to telephony from desktops
  • Provided tech support

Results:

  • Just Tape and Adhesives now has the ability to route calls to office phones or cell phones
  • Enhanced voicemail services that employees can personalize
  • Smooth transfers between offices

Contact Us To Learn More