Companies are getting more comfortable with managed services. As Everything as a Service (XaaS) becomes more widely adopted by enterprises, there is an increased demand for providers that can offer bundled services that not only address the cloud components, but also tie up loose ends.
Managed Services and Digital Transformation
A few years ago, the approach to cloud solutions was a bit hesitant. Today, some enterprises are eager to complete a full digital transformation as they realize the total benefit of cloud technology. For many of these enterprises, managed services help link together all the components they have housed in the cloud.
That’s the conclusion of a study conducted by 451 Research, based on responses from IT directors and cloud decision-makers across the globe. The research indicates a significant opportunity for providers that specialize in high automation and rapid provisioning services that cater to the complex needs of enterprises. There’s also much to be gained for those that specialize in regional and vertical markets.
The Expansion of XaaS
The XaaS model is expanding its reach as an overall approach to IT. No longer simply relegated to Infrastructure as a Service (IaaS) or Software as a Service (SaaS), the XaaS model is a bundled approach to items like managed services, security, and everything in between.
Enterprises are moving beyond approaching as-a-service as a way to outsource a task. They are now looking for vertical solutions that will include disaster recovery, managed hosting, and other services.
XaaS and The Channel
According to the aforementioned 451 Research study, the role of the channel is becoming even more important as enterprises look for additional support in terms of consultation and maintenance. Many experts believe that in the emergence of an XaaS approach to managed services, there will be an increase in demand for providers that create a connect-the-dots service level.
As cloud technology advances, there will be more changes to how companies manage their various approaches, but the trend toward XaaS appears to have lasting power. There’s an increased demand for managed services to provide connectivity between cloud solutions and help companies streamline their IT environment.
If you’re interested in talking more about managed services, give us a call at Copper State Communications. We can help you navigate your options and choose the environment that best supports your business.