
Integra Telecom at a Glance:
•3,000 route mile (160,000 fiber miles) metropolitan area
network
•Unique 5,000-mile, long haul network -- one of the largest in
the U.S.
•Serving more than 200 business communities
•Operations in 11 western states
•4th largest Competitive Local Exchange Carrier (CLEC) in the
U.S.
•$616 million annual revenue in 2010
•Founded in 1996
About Integra:
Integra Telecom, Inc. ("Integra")* is a facilities-based,
integrated communications carrier, dedicated to providing a better
choice for businesses in eleven western states. It owns and
operates a best-in-class carrier network that differentiates itself
by staffing locally-based customer care, technical and account
management professionals whose goal is to provide high-level,
personalized client service and satisfaction.
In contrast to companies that simply resell services from the
monopoly Regional Bell Operating Companies (RBOC), Integra Telecom
owns and operates its own network offering local dial tone,
domestic and international long distance, high-speed Internet and
data services (including digital subscriber line or DSL), voice
messaging, and numerous ancillary services designed to support the
communication needs of businesses -- including business phone
systems.
Integra values the company's direct sales and agent partners
equally, and supports them with local management and care. All
customers, regardless of sales channel, can count on the same
quality of service when it comes to competitive pricing, attentive
order fulfillment and responsive customer care. The company enjoys
the highest customer loyalty and customer satisfaction ratings in
the telecommunications industry.