When it’s time to update communications, most enterprises will consider both Voice over Internet Protocol (VoIP) and Unified Communications as a Service (UCaaS). The two are not opposites, but rather two different levels of service along the same spectrum of Internet-based communications tools. The choice between VoIP and UCaaS generally depends on the needs of… Read More
Landline networks are fast becoming a thing of the past as Internet Protocol (IP) telephony has been widely adopted. Voice over Internet Protocol (VoIP) now outnumbers switched telephone networks. We’re seeing VoIP markets grow quickly, even in areas of the world that are slow to embrace new technology. However, it’s the mobility option that people… Read More
Whether you’re a new business determining what kind of phone system you should select or you’re evaluating the possibility of updating the phone system at an existing company, the choices may boil down to either Primary Rate Interface (PRI) or Voice over Internet Protocol (VoIP) delivered through Session Initiation Protocol (SIP) trunking. PRI is essentially… Read More
The evolution of technology in the telecommunications space continues to point to change. The systems you put in place are quickly outdated and your competition will continue to be one step ahead of you simply because you’ve made significant investments in legacy systems. But does a move to the cloud always mean a competitive advantage,… Read More
Choosing the right voice system for your business is critical for success. Careful consideration should be taken before deciding which option works best for your company: hosted VoIP or an on-premise system.
Enterprises looking for ways to cut costs, improve the customer experience, and drive productivity often consider updating their phone systems to a cloud-based service. With any technology decision, there are acronyms and new terms that require navigation. When it comes to phone service, SIP trunking and IP trunking are two that need defining. SIP trunking… Read More
Another opportunity to learn the about latest developments in Business VoIP On Thursday June 22, Copper State Communications will be partnering with ShoreTel for our next Business VoIP Lunch & Learn. Business VoIP remains an important topic with questions and misconceptions about VoIP telephony and IP phone systems continuing as the technology evolves. Our upcoming… Read More
Mobile phones have come a long way from the heavy bricks of the 1980s. Each sophisticated smartphone contains more computing power than a large room of equipment previously could, and these devices are now more than just a way to be entertained. They also promise productivity, connectivity, and accessibility. Combined with Voice over IP (VoIP)… Read More
Despite all the modern advances in communications technology, businesses will always need voice connectivity. Every solution has its benefits and drawbacks. Educate yourself on the pros and cons of each to determine which voice solution is right for your business.
Copper State is partnering with ShoreTel for our next Business VoIP Lunch & Learn on March 2, this time in Tuscon. If you haven’t had a chance to attend one of our previous Lunch & Learns, now is your chance. Aaron Cypher of ShoreTel will share his expert knowledge of Business VoIP, providing answers to common questions… Read More