Many businesses have backup and disaster recovery plans in place. But more often than not, those traditional strategies aren’t enough to keep you protected from data and financial loss. An intelligent business continuity plan will help prevent catastrophic losses in the face of disruption.
How are your goals for 2018 shaping up? Is creating a more positive customer experience part of your list of things to develop? If so, you’re in line with many other organizations looking to improve the customer experience. One of the focal points for these enhancements is to reduce the burden customer experience improvement can… Read More
New research from 451 Group indicates the market is lacking server administrators, but IT personnel remain resistant to the types of processes, such as automation and orchestration, that could help close the gap in skills. Nearly two-thirds of respondents in a survey of 525 IT and server decision makers across the globe said that recruiting for roles… Read More
When you were a lean start-up, it was easy to do everything with your small staff, with each of you wearing multiple hats and learning to do a variety of tasks. As you grow, you can remain lean through a variety of cost reduction techniques. Identifying the right cost reduction measures may take some careful… Read More
CIOs are constantly under pressure to meet management goals for faster and more accurate delivery of services. No one wants to be left behind, and IT automation promises to be the hope for improved efficiencies and the reduction of costs. Why not just automate everything to cover all bases? If a task occurs infrequently during the… Read More
Companies are feeling the pinch of their present networking resources. While private wide area network (WAN) technologies such as Multiprotocol Label Switching (MPLS) help make networks more responsive and less complex, they are associated with expensive contracts and long provisioning times. Dedicated Internet Access (DIA) is another solution that is less costly than MPLS, but… Read More
Most businesses are aware of the ways in which Voice over Internet Protocol (VoIP) can help save money. The ability to reduce complexity and costs are the most common reasons for adopting “voice in the cloud,” but they aren’t the only benefits offered by this powerful telecommunications technology. Here are five additional VoIP advantages. Reliability… Read More