June Newsletter

Believe it or not, we’re nearly halfway through 2016. Is your company on its way to reaching end-of-the-year goals? If not, now is the time to consider implementing new technologies or services to get there.

Check out the resources from this month’s newsletter for ways to strengthen business continuity and embrace unified communications, VoIP, and Managed IT. Then, join us for two can’t-miss events that will help take your technology to the next level.

A Well-Thought Out Disaster Recovery Plan Ensures Business Continuity
Whether it’s a cyber attack that devastates critical systems, a natural disaster that ends in total outage, or a human error that leaks sensitive information, there is no shortage of damage that businesses suffer when disaster happens unexpectedly.
Trends Point to a Robust Future for Unified Communications
Independent market research seems to suggest that demand for the desk phone is declining, for obvious reasons. The birth of the Internet, the cell phone, and email are factors that seem to render the desk phone obsolete. However, there are a number of reasons why businesses should not yet do away with their desk phones.
Improving Customer Service via VoIP
Customer service can make or break the financial future of a company. Happy customers are far more likely to remain loyal in the long term, and creating a reputation of providing great service will often result in new customers as existing clients share positive experiences with others. Investing in improving service is a worthwhile expense.
Making the Move to Managed IT Services
As small and medium businesses (SMBs) look for better ways to handle their IT functions, managed IT services have quickly risen in popularity. The growth of the managed service provider (MSP) model has doubled in recent years as companies have begun to recognize the value of this approach.

Copper State News
Finally get those lingering VoIP questions answered. This information-packed Lunch & Learn will explore VoIP deployments and how to best meet your growing business needs. We recently held this luncheon in southern Arizona and it was one of our most popular events, so RSVP for our Phoenix session today!

VoIP Lunch & Learn — With ShoreTel

Thursday, August 4
10:45 a.m. – 1 p.m.
Seasons 52 Wine Bar & Grill
2502 E. Camelback Road
Phoenix, AZ 85016

Seating is limited. Contact Marcia Krumwiede
at 602-455-3213 or mkrumwiede@copper-state.com to RSVP today.

You can also connect Copper State and ShoreTel at the 8th Annual Arizona Technology Summit. Be sure to stop by our booth, where we’ll be discussing the summit’s focus on “Conquering Your IT and Security Objectives.”

Arizona Technology Summit

Wednesday, September 14
7 a.m.- 5 p.m.
Phoenix Convention Center (South Ballroom)
100 North 3rd Street
Phoenix, AZ 85004

For more information about this exclusive event,
visit http://arizona.technologysummit.net/.