We are excited to announce that the team at Copper State Communications has joined the BlackPoint IT Services organization, headquartered in Seattle, WA. We are looking forward to continuing to deliver superior customer service, products, and services to our clients and being able to leverage BlackPoint’s extensive managed services background and Microsoft Gold partnership.

No More Early Check Outs: A Case Study with the Byrd Hotel Group

Download a PDF version of this case study.


  • Hotel group in the Phoenix, AZ area was experiencing daily internet downtime, resulting in a constant loss of customers and poor reviews
  • Visitors would check out early because of internet issues
  • Needed consistent monitoring and support
  • Required new routers and access points

Copper State Solution:

  • Replaced all old equipment, including routers and access points
  • Installed a new system
  • Took control of system monitoring


  • The Byrd Hotel Group now receives full bandwidth from its internet connection
  • With reliable internet connectivity, customers fulfill their stays
  • Proactive monitoring means hotel staff can rest easy knowing the internet will stay up, and the network stays secure

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