As small and medium businesses (SMBs) look for better ways to handle their IT functions, managed IT services have quickly risen in popularity. The growth of the managed service provider (MSP) model has doubled in recent years as companies have begun to recognize the value of this approach.
One of the drawbacks of attempting to reduce internal IT resources is that downtime, system issues, and vulnerabilities soon follow. These problems can become far more costly than the labor expenses saved unless an alternative solution is provided. This is where managed IT services can save the day in a number of ways.
MSPs generally charge a set contract amount for their services, which allows for greater budget stability. Knowing exactly what the expenses will be for certain services will help the company allocate financial resources appropriately with a high level of confidence. In addition, the expense can be transitioned from capital to operational budgeting, which is often much easier to manage.
Using managed IT services often increases productivity since company demands can be met in a timely manner, without worrying about adding staff or hiring just to fill a temporary need. IT managers can focus less on personnel issues and day-to-day operations and more on achieving strategic goals.
Quality of Deliverables
Most MSP relationships come with a service level agreement (SLA), meaning that the business can expect to get quality results or the provider is docked accordingly. This provides customers and team members with excellent system performance and reliable applications.
When special projects arise, it can be a challenge to find the right skill sets in the existing company workforce. By using managed IT services, the onus falls on the provider to acquire the right talent. Since these vendors handle such diverse and widespread requirements among clients, they have easy access to some of the most knowledgeable personnel in the industry. MSPs serve as a resource without the business having to undertake an expensive and time consuming hiring effort.
Need to temporarily increase IT resources? Using an MSP makes this simple. Flex up or down as company directives change or are completed, without the morale impact of a layoff or RIF. Should the organization shift gears or acquire other brands, MSPs are able to quickly accommodate and provide the right support to help the company succeed in its new mission.
SMBs often struggle in the IT arena, trying to minimize expenses while still achieving quality results. Managed IT services are a powerful, flexible, and affordable option. To learn more about MSPs and how they can help a growing business, contact us today.