With the right incident response strategy, your organization can experience less downtime and stress in the event of a threat. Unprepared organizations face challenges when an emergency — such as a cyberattack or outage related to human error or a natural disaster — occurs. What can you do to be better prepared for disruption?
A majority of organizations believe they will at some point fall victim to a cyberattack. Being proactive about how you react is important for your organization.
Let’s take a ransomware incident as an example: the system is locked down and the company receives a demand for a ransom payment, or all the company data will remain encrypted and unrecoverable. If you prepare for this kind of an attack by creating a scenario where you practice what to do if it occurs, your incident response team will know how to proceed.
Some of the best results have been achieved by assigning an incident response manager to oversee a team that includes people who excel at researching threats and risks as well as security analysts who can provide more insight into vulnerabilities. To achieve companywide buy-in, someone from each department should be on the team.
Protocols for a response need to be established, and this should start with having all the necessary contact information for everyone who needs to be called in to manage any type of incident. The incident response strategy should also outline responsibilities in the case of an outage, including contact center duties and backup data access.
By their very nature, most threats are unpredictable, which means it will always be somewhat of a shock when an incident occurs. However, when you have an incident response team that is prepared, damages are minimized and operations can quickly be restored to normal.
At Copper State Communications, we offer network security services that will be an excellent match for your incident response efforts. We know it is difficult for today’s IT department to protect a network perimeter on its own. The expansion of remote workers, wireless networks, mobile devices, and cloud services has complicated everything, requiring a much more robust system for incident response. Contact us today and find out more about how we can assist your team.