Mobile phones have come a long way from the heavy bricks of the 1980s. Each sophisticated smartphone contains more computing power than a large room of equipment previously could, and these devices are now more than just a way to be entertained. They also promise productivity, connectivity, and accessibility. Combined with Voice over IP (VoIP) telephony, employees can now receive work calls and information while almost anywhere in the world.
A Shift in the Communications Landscape
Early stages of unified communications (UC) and VoIP services began to spur a change to the communications landscape, but never as dramatically as when these tools found symbiosis with mobile devices. This integration was everything businesses were waiting for, and adoption grew energetically from that point. The next several years will show endurance of this trend as more employers offer support for bring your own device (BYOD) and mobile devices, accompanied by a rise in communication quality.
Remote or Mobile Workforce
The traditional environment of cube farms and office buildings full of workers may soon become a distant memory. Employees work in the field, from their homes, or from other remote locations at an increasing rate. These types of workers need to access company resources and team members at any time and from any place.
Considering a Change?
As technology continues to advance, there will come a point where the company is missing out on powerful functionality by staying with their outdated phone system. Employees who have been using their own mobile devices to conduct business are far better off using enterprise-grade tools such as mobile VoIP and unified communications. The company can save money transitioning workers to these services and enjoy robust reporting and functionality simultaneously.
The combination of VoIP, BYOD, and unified communications is incredibly powerful. A wide array of systems can be integrated into the network for streamlined operations and more productive and accessible workers. Connecting with resources is fast and easy on UC systems, improving both customer and worker satisfaction.
Using VoIP with UC and BYOD support gives the organization a boost to the next level of performance. To learn how to foster collaboration, communication, and accessibility using these technology tools, contact Copper State today.