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Finding a Partner You Can Trust: A Case Study with MJS Designs

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Challenges:

  • Electronics manufacturing services provider had outgrown the smaller IT companies
  • Needed 24/7 support
  • Required a help desk to answer low-level technical questions
  • Wanted a partner with a similar business philosophy

Copper State Solution:

  • Performed complete diagnostics on MJS’s entire IT system
  • Determined weak points
  • Stabilized the network
  • Revamped the network configuration
  • Gradually upgraded MJS’s hardware

Results:

  • 520+ hours saved each year that MJS can now redirect to its core business
  • The business is run without having to deal with time-consuming IT fixes, email outages, or subpar support
  • The network rarely has issues thanks to Copper State’s proactive monitoring
  • MJS now enjoys a worry-free IT environment

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