Enterprises are increasingly stepping away from on-premise solutions and toward cloud-based offerings. Switching from a private branch exchange (PBX) system to unified communications as a service (UCaaS) provides some obvious advantages.
Why UCaaS or Cloud Hosting?
What is the driving force behind the conversion to UCaaS? Many companies are listing security issues as their top reason to switch. Yet some are still hesitant to make the switch, stating that PBX systems were a costly investment that they don’t want to throw away. And some of these systems haven’t been around that long, leading businesses to feel they’re essentially wasting money by jumping to a different solution.
Despite the reluctance to leave behind expensive systems, those that do, quickly embrace the advantages of UCaaS. These include:
· Customer relationship management (CRM) solutions
· Apps that are cloud-based
· Instant messaging
· Voice over Internet Protocol (VoIP)
· Data center and colocation services
· Web conferencing
Select the Right Provider
All providers are different, which means when you switch from a PBX to UCaaS, you need to partner with a vendor that can offer you exactly what you need while not making you pay for what you don’t.
Your vendor will have all the responsibility of installing, maintaining, and upgrading communication systems. That’s part of the beauty of UCaaS – no client administration. Your staff will also appreciate not having a PBX to deal with on a daily or weekly basis. There is no costly hardware or software to purchase or maintain, which amounts to big savings.
If you’re nervous about going to the cloud, keep in mind that many vendors are dedicated to proactive measures that combat security breaches. Take the time to look into what is available to you via cloud communication solutions. Talk to vendors and see what they’re offering. You can even consider repurposing existing equipment to make the transition seamless.
At Copper State Communications, we have led the way with cutting-edge communication services for our clients. If your organization is interested in making the transition to cloud-based communication solutions, contact us today to talk about how we can improve your services while saving you money.