Years ago, WiFi used to be considered something of a bonus or perk, and if enterprises addressed it at all, it was with a cheap router tucked into a back closet. Sub-par connectivity didn’t matter so much because it was rarely demanded. Fast forward 10 years, and businesses are discovering the advantages of investing in WiFi as a Service.
Businesses can no longer get away with supplying sub-standard WiFi because employees and customers rely on their high-speed wireless service. Even an in-house router isn’t the best solution for some organizations, and enterprises are finding it necessary to look into more advanced services to achieve the level of reliability and performance required.
High-quality WiFi – and the management of it – are achievable with WiFi as a Service. Take a look at these reasons why businesses planning for future growth find that WiFi as a service equips them for success:
Enterprise-grade WiFi equipment can be costly, so don’t add to the cost by having it installed incorrectly. You can reduce the cost of WiFi as a Service when you leave installation to WiFi experts. Experts can also offer you the best in terms of long-term licensing and support, and your monthly invoice can be treated as operating expenses rather than the capital investment that often comes with a technology upgrade.
Nobody pays any attention to WiFi until it’s not working properly – then it will get plenty of attention. When your WiFi works properly, you’ll experience no delays in business processes and your customers and employees will stay happy.
Secure your network
Network security goes beyond authentication policies and passwords. It’s critical that you select the right access points, gateways, switches and controllers to ensure network safety. A good WiFi as a Service provider will begin by conducting a complete assessment of your network with a discovery phase. Before creating a customized solution, they’ll seek to understand usage patterns and which employees need access to certain features.
Achieve true transparency
Your WiFi as a Service provider will give you a single controller for managing all of your access points so that your provider can manage all of your wireless performance for all of your locations. The resulting data will give better insight into how users and applications consume bandwidth and help you evaluate the performance of your internet service provider. You may find that you don’t have enough bandwidth, or you’re paying too much for what you’re using.
WiFi as a Service allows you to scale up and down as needed – a particularly important feature if your WiFi services consumers or if you’re planning to implement Internet of Things (IoT) technology in the future. As your business grows your WiFi will scale up with you, allowing your team to focus on core objectives instead of the connectivity.
Expertise for WiFi upgrade decisions
As technology evolves and your business requires more investment in an upgrade to WiFi, you can count on your WiFi as a Service provider to help you make more informed decisions. Your WiFi as a Service provider will not only handle the upgrade but will also perform the necessary backups before the upgrade to protect your systems in case something goes wrong. Your provider will handle this entire upgrade process so that you never experience so much as a hiccup in your service.
Improved user experience
When WiFi is working properly, nobody is thinking about it. Your WiFi experience can be tailored to your preferences with features like bandwidth throttling and content filtering. If you’re a retail enterprise, you can also utilize splash pages to greet customers accessing your network. It’s a branded advertisement welcoming them to your network and can be designed to be consistent with all of your other advertising.
Of course, every now and then WiFi reminds businesses that it’s not a perfect technology, but with a WiFi as a Service provider, you will minimize downtime and keep your business processes uninterrupted. Without WiFi as a Service, you lose not only productivity, but also a loss of morale as employees wait for the opportunity to get back to work.
Beyond simply reacting to a problem, your WiFi as a Service provider can also conduct an annual site survey for your wireless service. This allows your provider to determine the network’s performance and make adjustments for a customized solution. This survey is conducted during business hours but doesn’t result in any downtime.
Investing in WiFi as a Service allows your IT department to focus on its core functions and objectives. Troubleshooting WiFi problems can be time-consuming and can take away from the IT team’s ability to work on strategic plans to upgrade infrastructure or optimize network performance.
Any enterprise can benefit from a WiFi as a Service provider – achieving optimized performance and uninterrupted connectivity. If you’d like to investigate how those benefits might look in your daily business operations, contact us at Copper State Communications.